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TeleReview
Today's rapidly changing telecommunications and business environment places a strong emphasis on building solutions that are streamlined and cost effective while remaining robust and flexible. Will your current telecommunications infrastructure support the long-term needs of the business? Are you paying the lowest possible rates for services without compromising quality? Are the emerging technologies you keep hearing about from your vendors the solution to your problems or just another example of upgrading your technology without solving a business need? Where can you go for an unbiased assessment of your technologies and services?
As the cornerstone of our integrated services, HTA's TeleReview is an in-depth, impartial assessment of your business and the telecommunications tools and services in place to help you reach your destination. By appraising your current technologies, network and vendors, HTA recommends telecommunications solutions that will support and enhance the short and long-term goals of your business.
HTA interviews key users, assesses existing and emerging technologies, reviews service contracts and bills, and analyzes your operations, identifying gaps in technologies and services that may be hindering your business from achieving its objectives. The resulting Telecommunications Strategic Plan describes detailed steps for resolving issues and designing and implementing cost-effective, customized solutions.
The cost savings identified through the TeleReview go directly to your bottom line. The average payback for the service is less than three months, freeing up dollars in your budget that you didn't realize were there.
The TeleReview is customized to meet the needs of our clients and may include the following components:
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Business Review |
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Strategic Business Plan Review
Management Interviews
Key Business Unit Assessment
End User Surveys |
Key End User Interviews
Business Process / Information Flow Analysis
Customer Profile Development
Business Objectives Document |
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Operations Review |
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Operational Procedures Assessment
Vendor Directory Development
Disaster Recovery Plan Analysis
Documentation Standards Review |
Vendor Management Procedures Assessment
Maintenance Contract Analysis
Telecommunications Budget Review |
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Technology Platform Review |
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System Inventory Documentation
System Reports Analysis
System Application Documentation |
Vendor Meetings
Vendor Recommendation Review
Alternative Solution Development |
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Network Review |
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Local Service Customer Record Assessment
Network Inventory Documentation
Local / Long Distance Bill Analysis
Network Contract Assessment |
Network Application Assessment
Local / Long Distance Carrier Vendor Meetings
Alternative Carrier Analysis
Network Alternative Development |
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Telecommunications Strategic Plan |
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Prioritized List of Issues and Initiatives
GAP Analysis
System / Network Inventories
Recommendation List |
Recommendation Impact Identification (Business / Financial/etc.)
Implementation Plan Development
Strategic Plan Presentation | |
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