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Resources on Demand Services


HTA specializes in providing resources that span the breadth of Unified Communications and IT Infrastructure roles, providers and technologies. This focus enables us to clearly speak your language and fully understand the nuances of the positions you need to add to your team.


Our goal is to provide you with resources that “hit the bricks running” adding instant value to your team and truly demonstrating the “Difference between Acceptable and Exceptional”.


See below for a partial list of Resource Descriptions.


Unified Communications

  • Service Desk and MAC
  • Application Design and Support
  • System Administration
  • Service Desk/Problem Resolution
  • End User Training
  • Infrastructure Design and Support
  • System Report Analysis
  • System/Network Inventory Management
  • Traffic Analysis


Contact Center

  • Contact Center Solutions and Support
  • Cisco UCCE, ICM and CVP Engineering
  • Integrated Voice Response Design/PM
  • Quality Assurance
  • Call Processing Design and Support


IT Infrastructure

  • Network Engineering
  • Cisco Networking Design and Support
  • Infrastructure Project Management
  • Data Center Design
  • Network Security


Project and Research

  • New Technology Solutions
  • Move Management
  • System Implementation
  • Project Management



Knowledge as a Service (PDF)

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